Years’ experience in smart device authentication
Years’ experience in e-commerce platforms
Defect Rate on e-marketplaces
(Industrial Avg. 10%)
Authenticated smart devices
In product value online
Staffs in HK, TW, SZ and GZ
Business growth = sacrifice of supply quality?
No stable, scalable, standardized and sound quality of supply?
Difficulties to manage supplier quality?
Smart device quality authentication and RIVA supplier quality management (SQM) :
RIVA offers multiple value-added services to help e-marketplace clients to gain a market advantage by leveraging our expertise in refurbished smart device quality authentication and supplier quality management (SQM).
RIVA offers multiple value-added services to help e-marketplace clients to gain a market advantage by leveraging our expertise in refurbished smart device quality authentication and supplier quality management (SQM).
A premier global refurbished electronics marketplace with nearly 5M refurbished devices traded in 2020. Their B2B2C services lives in 9 European countries and the US.
However their Supplier quality is not up to standard due to lack of effective internal supplier quality management and it needs a secure and reliable quality management service that can accrete the business to the next level.
We started by developing a supply quality authentication system with our return merchandise authorization (RMA) experience for Asia and worldwide regions;
and assisting the marketplace to develop a supply chain that is resilient, scalable, reliable and with low return rate in order to support its rapid growth.
Co-founder,
Director of Supply Chain Management
Peter has 10+ year experience in used cell phone industry, specializing in supply chain management and sales.
Co-founder,
Chief Executive Officer
Christopher has 10+ year experience in e-marketplace and startup, focusing in growth. That's why he understands the pain of e-marketplaces not able to grow.
Co-founder,
Director of Technology Strategy and Application
George has been building tech teams and products that are able to maintain low return rate standard. He is based in Taiwan currently.